Shipping policy
Shipping Policy
Effective Date: July 8, 2026
Thank you for shopping with The Saint Sarkis. We are committed to processing and shipping your order quickly, securely, and with care.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and holidays.
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During product launches, promotions, or holiday seasons, processing times may be slightly longer.
Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
Free U.S. Shipping
We are proud to offer FREE Standard Shipping on all orders within the United States—no minimum purchase required.
Estimated delivery time:
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Standard Shipping (FREE): 3–7 business days
We ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.
Delivery estimates begin after your order has been processed.
International Shipping
We proudly ship to many countries worldwide.
Estimated international delivery times generally range from 7–21 business days, depending on the destination.
International shipping rates are calculated at checkout.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order.
If you notice an error, contact us immediately at thesaintsarkis@gmail.com.
If your order has not yet shipped, we will do our best to update the address.
Once an order has shipped, we cannot guarantee that the shipping address can be changed.
Lost or Stolen Packages
The Saint Sarkis is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.
If you believe your package has been lost or stolen, we recommend:
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Checking around your delivery location.
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Asking neighbors or household members.
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Contacting the shipping carrier directly.
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Filing a claim with the shipping carrier if applicable.
We are happy to assist you in locating your package whenever possible.
Delayed Deliveries
While we strive to meet all estimated delivery times, shipping delays may occur due to:
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Severe weather.
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Carrier delays.
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Customs processing.
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High shipping volumes.
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Other circumstances beyond our control.
We appreciate your patience should any unexpected delays occur.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
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Your order number.
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Photos of the product.
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Photos of the packaging.
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Photos of the shipping label.
We will review your claim and work with you to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping or your order, please contact us:
The Saint Sarkis
Email: thesaintsarkis@gmail.com
Website: https://thesaintsarkis.com